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Warranty Information

KENNETH COLE (Limited Lifetime Warranty)

Geneva Company
Attention: Customer Service
47-50 33rd Street
Long Island City, NY 11101
Tel: 1 (800) 536-2653

This Kenneth Cole New York Watch is warranted to you, the owner for your lifetime against all defects in material or workmanship.

This warranty does not apple to normal wear and tear or abuse and exclude battery, case, crystal, strap, malfunction and deterioration resulting from accident, negligence and tampering. Kenneth Cole New York Watches are are water-resistant, though extensive use in water activities such as swimming and bathing is not recommended. In the event of a defect or malfunction, it will be repaired or replaced at our option.


No additional charge will be made unless additional servicing is necessary for reasons beyond our control such as accident, misuse, neglect or replacement of parts not warranted such as battery, case, crystal, strap. In this event, please see Watch Repair section (in your warranty booklet).

Fill out the necessary information (from your warranty booklet) and enclose it with your carefully packed watch and money order or credit card information for desired replacement parts. Also include US$8.50 for shipping and handling and send to the above address already provided.

Canadian Service Center
Carmen Jewelry Inc.
5333 Avenue Casgrain
Montreal, Que. H21 1X3

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