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Warranty Information

FOSSIL (Two [2] Year International Warranty, 11 Year Limited US Warranty)

Metro Service Center
10615 Sanden Drive
Dallas, TX 75238-1720
Tel: 1-(800) 842-8621
For International Authorized Service Watch Centers, click here for details.

Your FOSSIL watch warranted by FOSSIL Watches is for a period two [2] years from the original date of purchase under the terms and conditions of this warranty. The FOSSIL warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase.

During the warranty period the watch movement, hands and dial are only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of repair charges, if it proves to be defective in material or workmanship under normal use.

In case of replacement, FOSSIL cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. The warranty for the replacement watch will end two [2] years from the date the replacement watch is received.

This Warranty Does Not Cover:
- Any defects in materials and workmanship of battery, case, crystal, strap or bracelet.
- Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
- Water damage unless marked water-resistant.

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized FOSSIL sales or service agents, unauthorized service, or other factors not due to defects in materials or workmanship.

The forgoing warranties and remedies are exclusive and in lieu of all other warranties, terms or conditions, express, implied or statutory, as to any matter whatsoever, including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non-infringement, all of which are expressly disclaimed by FOSSIL. FOSSIL shall not be liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sales or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if FOSSIL has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. FOSSIL's entire liability shall be limited to replacement or repair of the purchase price paid, at FOSSIL's sole option.

Requesting Warranty and Other Watch Repair
Should you require work under warranty, please send in your watch, a copy of your sales receipt and/or the warranty booklet with dealer stamp and a description of the problem to the authorized international watch service center closest to you.

For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on watch style and type of work requested. These charges are subject to change. Such charges will be notified and agreed by you prior to performing the services.

Do not send the original packaging as it will not be retuned, FOSSIL highly recommends you insure your parcel and adequately protect the watch during shipment. FOSSIL is not responsible for product lost or damage during shipment.


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